Refund policy

Effective date: October 5, 2026

60-day money back

If the sharpener isn't right for you, we refund you. Ask within 60 days after it is delivered. It's fine if you have used it. You don't need to send it back.

The same goes for extra discs: if one isn't right for you or does not fit your roller, we refund it.

How to ask

Email hello@stricklekitchen.com with your order number and a few words about what went wrong.

Please don't mail anything to the address on the parcel. That address belongs to our fulfillment partner, and it can't accept returns.

What you get back

You get back the full price you paid plus the sales tax. Shipping was free, so there is nothing else to refund. We don't charge a restocking fee.

If you bought the Gift 2-pack and want a refund on just one sharpener, we refund half of what you paid for the pack.

When you get it

We send your refund within 5 business days after we get your email and match it to your order. It goes back to the card or payment method you used. Your bank may take another 5 to 10 business days to show it. Business days are Monday to Friday, not counting US federal holidays.

Broken, wrong or missing a part

Email us a photo within 60 days of delivery. We send a replacement or refund you in full, whichever you prefer. You don't need to send anything back. If something goes wrong after 60 days, email us anyway. We will look at it fairly.

Gifts

The person who got the sharpener as a gift can ask for a refund too. They need the order number, or the buyer's name and email. The refund goes back to the buyer's original payment method, and we let the buyer know by email.

Holiday gifts: orders delivered from November 1 to December 31, 2026 can be refunded until January 31, 2027, or 60 days after delivery, whichever is later.

Late orders

If your order is late or lost, our Shipping policy explains your choices, including a full refund.

Your rights

Nothing in this policy takes away any right you have under the law.